LevelEleven charges per seat. Novigem is EUR 399 flat.
LevelEleven publishes $50/user/month for Motivate and $60 for Coach on its AppExchange listing, from $45 on an annual commitment. Novigem is EUR 399/month for 5-15 reps and EUR 699/month for 16-30, flat, however many people use it. At 15 reps that is roughly $750 a month against EUR 399. Both products are Salesforce-native managed packages, and LevelEleven is now sold as part of Ascent Cloud.
Teams looking at LevelEleven alternatives are usually weighing two things: what a per-seat price does to the budget as the team grows, and how much admin time the configuration will take.
We will not pretend LevelEleven is a bad product. It is a mature Salesforce-native package that has been on AppExchange since 2011 and still ships releases, and with both tools your data stays in your own org. If you want a sales performance suite for a large org, they built one.
The question is what you are paying for it. LevelEleven charges per seat, so the bill grows every time you hire, and coaching sits in the more expensive tier. Novigem is one flat monthly price whether you have five reps or fifty, with coaching included and no annual commitment. For a fifteen-person team that is roughly $750 a month against EUR 399.
The comparison below covers where those differences are material and where they aren't.
How Novigem compares to LevelEleven
LevelEleven details verified against its AppExchange listing and the Ascent Cloud site on 20 August 2026. Pricing and features change, so check them directly before you decide. If anything here is out of date, tell us and we will correct it.
What to evaluate when switching from LevelEleven
How much setup each one asks for
LevelEleven's own setup documentation walks through installing the managed package, retrieving licence info, scheduling the LevelEleven job, configuring My Domain, assigning a licence plus five permission sets, and adding a component in Lightning App Builder. That is ordinary Salesforce admin work rather than anything exotic, but it is admin work, and reviewers describe it as a tool that needs an owner. Novigem's point rules, challenge templates and permissions are configured from the admin UI with no code. Most teams go from install to first live challenge in 3-5 days.
“You will need a dedicated person, preferably an admin, to build Processes in Salesforce. It is not a tool a busy sales manager can add to their stack and forget about.”
LevelEleven user review · TrustRadiusPer seat versus a flat rate
Both products publish a price, so this is a straight comparison. LevelEleven's AppExchange listing shows $50 per user per month for Motivate and $60 for Coach, from $45 per user on an annual commitment. Novigem is EUR 399/month for 5-15 reps and EUR 699/month for 16-30, flat, regardless of how many people log in. The shape of the two models is what matters: a fifteen-person team is roughly $750 a month on Motivate against EUR 399 here, and every rep you add moves those lines further apart. Note that the Ascent Cloud website itself shows no figures and routes you to a quote form, so the AppExchange listing is the number to hold them to.
Coaching is an upgrade there, and included here
Coaching is the upsell. Motivate at $50 per user covers contests, scorecards and Channel11, and Coaching Notes sit one tier up in Coach at $60 per user. So the moment managers want to coach, a fifteen-person team goes from roughly $750 to $900 a month. Novigem includes coaching signals in the product: EUR 399 covers the team whether managers use them daily or never. Their coaching module is the more formal of the two, with session notes and scoring templates, so if a structured coaching framework is the actual reason you are buying, price up the Coach tier and hold it against ours. For most teams of 5 to 50, paying a per-seat premium for a coaching module nobody has time to run is the more common outcome.
Behaviour scoring vs. outcome tracking
LevelEleven's model is metrics-first: define KPIs, track progress, run a contest. Novigem's model is behaviour-first: points fire the moment a record is saved, which is the feedback loop behavioural research says builds habits (Hamari et al., 2014). Novigem runs contests too, including recurring challenges and head-to-head battles between individuals or teams, so this is not a question of whether you can compete. It is what happens in the weeks between competitions: with Novigem the scoring keeps running underneath, so a contest starts on top of an active board rather than from a standing start. If your primary problem is stale records and CRM adoption, Novigem targets the cause; if you need a coaching framework and scorecard reporting layer, LevelEleven is built around that.
One product versus one of three
If you searched for LevelEleven and landed on a different brand, this is why. LevelEleven and Geopointe merged in 2020 to form Ascent Cloud, and leveleleven.com now redirects to ascentcloud.io. LevelEleven is still the product name and still gets feature work, Combo Competitions and bracket-style contests both landed recently, so this is a parent-company rebrand rather than a wind-down. It now sits alongside Geopointe and Territory Planner in a three-product suite, and the 2026 interface modernisation went to Geopointe. Novigem is founder-led and does one thing. Whether that matters depends on whether you want a sales performance suite or a gamification tool that answers the phone quickly.
“They do not have customer support. I have been waiting 4 months for them to fix a connection issue between Salesforce and their system. But of course, we are paying for it during that time.”
LevelEleven user review · G2Know the cost before the conversation
From $45/user/month on an annual commitment, with quantity and multi-year discounts available. Both tiers include a 15-day free trial. Source: LevelEleven AppExchange listing, checked 20 August 2026. The Ascent Cloud site shows no figures.
Is Novigem the right switch?
- Your team is 5-50 reps · LevelEleven's pricing and complexity is enterprise-sized for your problem
- You want a sales manager to run it · not a package that needs five permission sets and a scheduled job
- Your headcount is growing · a per-seat bill grows with it and a flat rate does not
- CRM hygiene is the core problem · stale records, missing next steps, empty fields
- You want coaching included · not sitting in a tier that costs $10 more per user per month
- SPIFFs have faded · you want contests running on top of continuous scoring, not one-off pushes
- You're already deeply configured in LevelEleven · migration cost outweighs the benefit
- You want screen alerts pushed across multiple offices at once · Channel11 is built for that
- You need LevelEleven's structured coaching module with session notes and action tracking
- Your team is 100+ reps and you need enterprise-grade access controls, SLAs, and support
- You have a dedicated Salesforce admin who manages the configuration
Questions teams ask before switching
Salesforce-native gamification
Not sure what Salesforce-native means or why it matters? Start there before you decide.
Migration
What switching actually looks like
Switching does not touch your Salesforce data. Novigem reads your existing objects and fields directly inside your org: no migration, no export, no modification of your CRM records. Most teams complete setup in 2-4 hours with no developer involvement.
01
Install from AppExchange
30 min
02
Configure point rules
2-4 hrs
03
Assign SF permissions
30 min
04
First challenge live
Day 3-5
See how Novigem fits your Salesforce org
We define your KPIs, configure the platform, and measure lift against your baseline at week six. You only pay if you continue.