Looking for a LevelEleven alternative that lives inside Salesforce?
LevelEleven connects to Salesforce. Novigem runs inside it. For teams that want gamification without a second login or an external data sync, that difference matters.
How they compare
LevelEleven data based on publicly available information as of 2025. Verify current features directly with their team before making a decision.
Five things to evaluate
Self-service vs. admin-dependent
LevelEleven requires a dedicated Salesforce admin to configure Channel11 broadcasts, custom metrics tracking, and process rules. Novigem works the other way: point rules, challenge templates, and permissions are configured through the admin UI with no code or developer involvement. Most teams go from install to first live challenge in 3-5 days.
“You will need a dedicated person, preferably an admin, to build Processes in Salesforce. It is not a tool a busy sales manager can add to their stack and forget about.”
LevelEleven user review · TrustRadiusPricing you can put in a business case
Novigem publishes its pricing: EUR 399/month for teams of 5-15, EUR 699/month for teams up to 30. Model the ROI and get sign-off before talking to anyone. LevelEleven does not publish pricing; third-party estimates range from $600/month for small teams to $12,500/month at enterprise scale on annual contracts.
Lightning Web Components vs. Apex/Visualforce
Novigem is written in Lightning Web Components: leaderboards, challenges, and badge notifications sit inside your existing Lightning record pages with no browser extension required. LevelEleven is built on Apex and Visualforce; some features require a plug-in, and TrustRadius reviewers report measurable page load slowdowns. Both are Salesforce-native, built in different eras of the platform.
Behaviour scoring vs. outcome tracking
LevelEleven's model is metrics-first: define KPIs, track progress, run a contest. Novigem's model is behaviour-first: points fire the moment a record is saved, which is the feedback loop behavioural research says builds habits (Hamari et al., 2014). If your primary problem is stale records and CRM adoption, Novigem targets the cause; if you need a coaching framework and scorecard reporting layer, LevelEleven is built around that.
Dedicated product vs. portfolio acquisition
Novigem is founder-led and built for one purpose. LevelEleven merged with Geopointe in 2020 to form Ascent Cloud, whose portfolio now includes territory mapping tools alongside LevelEleven. For 5-50 rep teams who need fast responses when something breaks, the difference in vendor focus is real.
“They do not have customer support. I have been waiting 4 months for them to fix a connection issue between Salesforce and their system. But of course, we are paying for it during that time.”
LevelEleven user review · G2Know the cost before the conversation
Annual commitment required. Full feature access requires Salesforce Enterprise Edition. Source: AppExchange listing and LevelEleven FAQs.
Is Novigem the right switch?
- Your team is 5-50 reps · LevelEleven's pricing and complexity is enterprise-sized for your problem
- You don't have a dedicated Salesforce admin · you need something a sales manager can run
- You want transparent pricing before entering a sales cycle
- CRM hygiene is the core problem · stale records, missing next steps, empty fields
- You're in Salesforce Lightning and want an interface that feels native to it
- SPIFFs have faded · you want continuous reinforcement, not periodic contests
- You're already deeply configured in LevelEleven · migration cost outweighs the benefit
- TV scoreboard displays (Channel11) are central to how your team runs recognition
- You need LevelEleven's structured coaching module with session notes and action tracking
- Your team is 100+ reps and you need enterprise-grade access controls, SLAs, and support
- You have a dedicated Salesforce admin who manages the configuration
Questions teams ask before switching
Migration
What switching actually looks like
Switching does not touch your Salesforce data. Novigem reads your existing objects and fields directly inside your org: no migration, no export, no modification of your CRM records. Most teams complete setup in 2-4 hours with no developer involvement.
01
Install from AppExchange
30 min
02
Configure point rules
2-4 hrs
03
Assign SF permissions
30 min
04
First challenge live
Day 3-5
See how Novigem fits your Salesforce org
We define your KPIs, configure the platform, and measure lift against your baseline at week six. If results aren't there, you get your pilot fee back.