Gamification for the teams that do their work in Salesforce
One engine, inside your org: points when the record saves, challenges, battles and badges, and coaching for whoever leads the team. What changes per team is what gets scored.
By team
- 01Sales
The forecast counts deals with a close date in the past and no next step. Score the next step, the close date moved forward and the stage that advanced, on leaderboards that reset every week.
- 02Inside sales
The volume is visible, the follow-through is not. Score the completed follow-up, the same-day lead response and the call with notes, not the bare count.
- 03Consulting
The work happened on Tuesday and was logged on Friday. Score same-day time entries and the presales hours that never reach the opportunity.
- 04Recruitment
The billings board rewards the placement. Score the screening notes, submittals and interview feedback that produce it, so the next consultant can reuse the candidate.
- 05Customer success
The renewal is in 90 days and the last note is from March. Score the check-ins, resolution notes and renewal next steps that keep health honest.
- 06Support
The queue report counts the closes and cannot read them. Score the resolution note, the same-day pickup and the Case linked to a contact.
- 07Field service
The job gets done; the record is written in the van, from memory. Score the complete report and the same-day close-out, so the next visit does not start blind.
Your team is not on the list? Novigem scores any standard or custom Salesforce object, so tell us what you want to reward. Running a sales contest? See Salesforce gamification and sales contest software.
Building an app on AppExchange? Use Novigem inside your customers' orgs to reward the behaviour that makes your own product stick.