Add Novigem to your Salesforce practice
Prove the implementation landed. Fix adoption when it slips. Earn a recurring share on every client who stays.
The problem your clients have
Six months after go-live, adoption stops holding.
Activity logging gets patchy. Pipeline hygiene slips. The client calls and asks why adoption didn't hold. This is not a training problem. It is a behavior design problem.
Novigem turns Salesforce behaviors into challenges: logging activities, updating pipeline, filling contact roles. Real-time points and leaderboards on the records reps already touch. Managed AppExchange package. No external sync. Installs in under 30 minutes.
Why it fits your implementations
Package
Managed 2GP · AppExchange security review passed
Data residency
No data leaves the org · no DPIA required
Compatibility
Any standard or custom object · Lightning Experience
Setup
Under 30 minutes · admin only · no custom code
Proof the implementation landed
Your build goes invisible the day it goes live.
Once the project closes, whether it worked becomes a matter of client opinion. Six months later adoption has slipped and the story lands on you: the build was wrong, the process was too heavy, the team never took to it. Usually none of that is true. Nobody reinforced the behavior after the consultants left.
Novigem settles the argument with a number. The 6-week pilot sets a baseline first, then measures the lift on the adoption signals that actually move the forecast. Points, badges, and challenge progress are native Salesforce records, so you report on them alongside revenue data your client already trusts.
What the pilot measures
Activities logged
Calls, emails, and meetings recorded per rep per week, measured against the baseline taken before the pilot starts.
Fields kept current
The share of open Opportunities with a next step and a realistic close date, tracked week over week.
Stage progression
How reliably deals move through stages with the required fields filled, instead of sitting stale until quarter-end.
Manager time saved
Hours no longer spent chasing updates before a pipeline review, because the records are already current.
01
Walk into the 3-month review with a number
That review is where implementations get ambushed. Instead of arguing about whether usage feels low, you open with the lift on activities logged and fields kept current since the baseline. The conversation changes shape.
02
Separate a build problem from a behavior problem
When a client says nobody uses what you built, behavior data tells you which one it actually is. Most of the time the build is fine and nothing reinforced the new process. That distinction protects your work.
03
A case study with a real figure in it
Most implementation case studies are qualitative because nothing was instrumented. A baseline taken before the pilot and a lift measured at week six gives you a number you can publish and take into the next bid.
04
Evidence to fund the next phase
Phase two gets approved when phase one is visibly working, not merely delivered. Adoption signals that moved against a baseline are the easiest business case a sponsor ever has to sign off.
Why partner with Novigem
What the partnership is worth to your practice.
Your work becomes measurable
The pilot sets a baseline first, then measures the lift at week six. Adoption stops being a matter of client opinion and becomes a figure you both look at.
An answer at the adoption review
The meeting where a client asks why usage dropped is the hardest one you run. This gives you something to put on the table.
No delivery overhead
Managed AppExchange package. Installs in under 30 minutes, admin only, no custom code. Nothing to host, patch, or staff.
Enablement before you sell
You get Novigem running in your own org first, with the playbook and a demo environment. You sell from experience, not from a deck.
Recurring revenue, not a one-off fee
A revenue share on every license, every month the customer stays. It compounds across your client base instead of resetting at the end of each project. The rate is agreed when you certify.
Nothing to lose in the first conversation
We never invoice your client for the pilot. Points, badges, and challenge progress are native Salesforce records, so nothing new has to be bought to see whether it worked.
Two ways to work with us
Pick how involved you want to be.
Some practices want the referral and none of the delivery. Others want to own the whole engagement. Both work, and you can run one model on one client and the other on the next. Either way we never invoice your client for the pilot, so whatever you bill for delivery stays with you.
You make the intro. We run it.
You flag the client and hand over the context. We run the pilot, the configuration, and the ongoing relationship. You spend no delivery hours.
- Recurring revenue share for the lifetime of the customer
- No delivery hours from your team
- Baseline and lift reported back to you at week six
You run the pilot yourself.
You use the playbook and your certified consultants to deliver the pilot inside your own engagement. Novigem stays behind you for technical questions.
- You charge implementation at your own rate and keep all of it
- Recurring revenue share on licenses on top
- Co-branded pilot proposal template
The partner program
Three stages. Progress through each.
01
Get Certified
Your own Salesforce org
- We install Novigem in your org and run the playbook with your team
- Implementation costs waived
- 50% off your licenses for life. Sell from experience, not a deck.
02
First Customer
Your first signed deal
- You charge full implementation at your rate. We never invoice your client for the pilot.
- Customer gets 50% off licenses for their first 12 months. Makes the pilot an easy yes.
- Once the case study is real, the discount comes off
03
Run the Practice
From customer 2 onward
- Your implementation revenue is yours. Full margin.
- Recurring revenue share on every license, every month customers stay
- Compounds with every deal you close
What you get throughout
- Partner demo org pre-configured with sample challenges and live data, so you can run a client demo the same week
- "Novigem Certified" badge for consultants who complete the training
- Co-branded pilot proposal template you can put in front of a client without rewriting it
- The adoption playbook: which behaviors to score first, how to weight them, what to review at week six
- Direct access to our team for technical questions during implementations
What we ask
- Recommend Novigem at go-live or the 3-month adoption review
- One intro per quarter to a client with an active adoption challenge
- Honest feedback on what is missing
Where it fits in your delivery
Three moments where a number beats an opinion.
01
At go-live, to set the baseline
The adoption plan usually stops at training. Turning on challenges for the behaviors you just designed captures a baseline while the build is still fresh, so every later conversation has a starting number to point at.
02
At the 3-month adoption review
Login counts look fine. Activity logging does not. Instead of defending the build, you show which adoption signals moved and which did not, then scope a six-week pilot against the two that slipped.
03
In a rescue engagement
A client inherited an org nobody uses and wants to know whether to rebuild or replace. Behavior data from a short pilot tells you which one it is before anyone quotes a rebuild.
Before you write to us
This works better for some practices than others.
Good fit
- Salesforce consultancies and independent consultants, whether you deliver Sales Cloud, Service Cloud, FSC, or custom builds of your own
- You want your work measured, and you would rather see the adoption numbers than guess at them
- Clients with sales teams roughly between 5 and 50 reps
- You stay involved after go-live: managed services, retainers, or adoption reviews
- You are pitching phase two and need phase one to show something
Probably not a fit
- Project-only shops that hand over at go-live and never speak to the client again
- Clients running a CRM other than Salesforce
- Teams under 5 reps, where the license tiers do not make sense yet
- You want a reseller margin on the license itself rather than a recurring share
How it starts
Up and running in a week.
01
Send us a note
Tell us about your practice and which clients you have in mind. No deck required.
02
We set up your org
We install Novigem in your own Salesforce org and walk you through the playbook.
03
You get certified
One hour. You leave with a demo org, a badge, and a co-branded pilot template.
Common questions
What consultants ask before they sign up.
Does Novigem compete with my own services revenue?
Isn't adoption the client's responsibility, not ours?
Does measuring behavior expose weaknesses in our implementation work?
Who owns the customer relationship?
Who invoices the pilot?
What does joining cost?
Are there sales targets, tiers to defend, or exclusivity?
How does the revenue share work?
How long does certification take?
Will this pass my client's security review?
What does the client actually pay?
What happens to my revenue share if the client cancels?
Do I need a Salesforce developer on the team?
How quickly can I get started?
Get started
Interested in the partner program?
We'll set you up with certification and a demo org within a week.
Psst · for ISV partners
Built an AppExchange app? Adoption probably keeps you up at night.
We're building an ISV partner program for AppExchange apps that sit next to Novigem. If your customers use Salesforce and you want them to use your product more consistently, there's a natural fit here.
- Co-built challenge template mapped to your app's key behaviors
- Listed in the Novigem integration directory with your logo and description
- Recurring revenue share on every joint customer