Your app is installed. Getting customers to use it daily is the hard part.
Novigem wraps a challenge around your app's key behaviors. Joint customers get a daily prompt inside Salesforce. No code required.
The problem your customers have
Installed is not the same as used.
AppExchange apps get installed during a project when momentum is high. Ninety days later, usage data shows most customers have barely opened it. You cannot see what is happening inside their org. Support tickets spike. Renewals become harder to justify.
The gap is not product quality. It is habit formation. Reps adopt tools that are wired into their daily workflow. If your app is not on their scoreboard, it is invisible.
How the integration works
Setup
No code required · configured by Novigem
Trigger
Your app's existing Salesforce records
Experience
Points and leaderboard inside Lightning
Reporting
Standard Salesforce reports · no new tools
The ISV partner program
Three steps to live.
01
You map the behaviors
Tell us the 2 or 3 actions your app is built around. A record update, a task completion, a field your customers need to fill. Two sentences. That is all we need to get started.
02
We co-build the challenge
Novigem configures a challenge template that fires points when those behaviors happen on your app's records. You review it before anything goes live.
03
Joint customers activate
Any customer using both your app and Novigem gets the challenge on day one. Usage data flows back to you through Salesforce reports you already have.
What you get
- Challenge template co-built with your team, scoped to your app's key behaviors
- Listed in the Novigem integration directory with your logo, description, and a link to your AppExchange listing
- 10% recurring revenue share on every joint customer for the lifetime of the subscription
What we ask
- Share the 2 or 3 Salesforce behaviors your app is built around
- Co-announce to your customer list when your integration goes live
- Honest feedback on what the challenge design gets wrong
Psst · for Salesforce consultants
Delivering Salesforce implementations? Adoption is your problem too.
Six months after go-live, activity logging gets patchy and pipeline hygiene slips. The consultant partner program gives you a productised fix to offer at the adoption review · and 10% recurring revenue for every client who stays on Novigem.
Get started
Building on AppExchange? Let's talk.
Tell us what your app does and which behaviors matter. We can have a challenge template in front of you within a week.